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This option is available to: Organization administrators only.
There are certain situations when you can send standard messages to your users, either via email, a message on their home page, or both. The templates for these messages can be edited.
To view the standard messages:
1.Click Manage organization on the left.
2.Click Edit message templates under Message templates.
You can now see a list of the templates and create your own. The Event drop-down menus contains a list of the events which prompt a message.
See explanation of events
•Distribute sign in details: Sent when Distribute sign in details is selected from within a class.
•Invite new users: Sent when using Invite new users within a class.
•Edit user details: Sent whenever a user's details are edited in Manage users.
•Start course: Sent when a new course is added to a class in Manage classes.
•Activated course: Sent when a course is activated, either by entering an access code or allocating a licence.
•Create new user: Sent when a new user is created in Manage users. |
To create a new template:
1.Click the Create template link next to the Template drop-down.
2.Enter the name for the new template and click OK.
3.Edit the subject and message.
4.Click the Save button.
Replace strings:
Replace strings allow you to automatically enter a user's information into the templates, for example @Name will automatically put the user's name into their message. You can see a full list of replace strings for the template you are using by clicking the View available replace strings link.
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