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Oxford Learn will close at the end of 2025
It is no longer possible to enter new codes, register a new
organization, create new classes, invite new users, or use a
joining code to join a class or organization.
Find out more
here.
When I try to sign in it says my account is locked, what should I
do?
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Your account will be locked if you try to sign in with the
wrong details too many times.
To unlock your account, click Forgotten your username or
password? at
www.oxfordlearn.com
and enter your registered email address. A link will be
emailed to you with instructions to change your password.
Your account will be unlocked for you.
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I have forgotten my password. How do I request a new password?
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Click
Forgotten your username or password?
at
www.oxfordlearn.com
and enter your registered email address. A link will be
emailed to you with instructions to change your password.
Your account will be unlocked for you.
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I have registered without an email address, how do I reset my
password?
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Ask your teacher or school administrator to change your
password for you.
If this isn’t possible, contact Customer Support at
eltsupport@oup.com
with the answer to your security question, plus either your
username or an access code you have used.
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I have forgotten my username and password. What can I do?
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Ask your teacher or school administrator to check your
details for you.
If this isn’t possible, contact Customer Support at
eltsupport@oup.com
with the answer to your security question, plus either your
username or an access code you have used.
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How do I change my password on the site?
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Click My details at
the top of your account homepage, then click the
Change password link.
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I don’t remember my security question and answer. What can I
do?
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Contact Customer Support at
eltsupport@oup.com
with your name, the name of your class (if you have joined
one), the name of the course you have access to, plus an
access code you have used.
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