Help and Support

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• Registration and signing in
  • How to register
  • Sign in and password problems
    • Signing in with details given to you by your school
    • Forgotten password
    • Advice for parents
  • Updating your details
• Help for students
  • Getting access to a course
  • Joining a class
  • Renewing your access
• Help for teachers and administrators
  • Teacher and administrator roles
    • Joining a class or organization
    • Registering a new organization
  • Managing classes
    • Creating a class
    • Linking a course to your class
    • Getting students and teachers into your class
    • Entering an access code for your students
    • Distributing users' details
    • Sending a message to your students
    • Moving users between classes
    • Removing a teacher or student from a class
  • Managing users
    • Creating a new user
    • Import users from a spreadsheet
    • Edit a user's details and/or password
    • Removing a user from your organization
  • Managing organization
    • Organization settings
    • Administrator joining codes
    • Licence management
      • Managing chain members' licences
    • Chain management
      • Recording additional information about your members
    • Define additional fields
    • Message templates
• FAQs
  • Registration FAQs
  • Student FAQs
  • Teacher FAQs

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